Your safety and finding a reliable auto body paint shop are the two major concerns after a car accident or fender bender. According to the National Highway Traffic Safety Administration, more than 6 million road crashes happen annually. Taking your vehicle to a great auto body paint and repair shop can help you get back on the road as soon as possible.
What to Expect
Will's Auto Body paint shop is a family-owned business located in Concord, California. We pride ourselves on going above and beyond for our clients. Here's what you should expect when you work with our auto body technicians and staff.
1. Get an Estimate
There is no need for an appointment to get our services. You can walk into our auto body paint shop in Concord anytime during service hours. The first step will be to assess the damage to your car and get an estimate. Alternatively, we encourage you to take advantage of our online photo estimator. Capture and upload photos of the damaged car using your iPhone or Android device. All estimates are free of charge and sent directly to you via text or email.
2. Schedule a Repair
After assessing the damage, an estimate will be sent to you. The next step is to decide on a date when you can bring in your car for repairs and schedule an auto body paint appointment. We will pick up the car ourselves or you can drive it to our conveniently located shop. Feel free to ask for assistance with our towing services.
3. Follow Progress
Once we have your vehicle, we get to work. If you received your estimate via our online platform, we will have to conduct a physical assessment to ensure we haven’t missed any crucial items. The lines of communication will stay open throughout the repair process Alternatively, you can monitor the progress of real-time updates using the check repair status tool. Once you confirm your phone number, you will receive texts or emails about the repairs. You can also communicate directly to the shop by calling or stopping in.
4. Delivery and Pick Up
Our updates will end with a notification informing you that the work is done. You can see the finished work via photos sent to you. And since we take the current pandemic seriously, we will thoroughly disinfect your vehicle before safely delivering it to your doorstep. Our auto body paint technicians will ensure that the repairs are seamless. Keep reading to find out about how we work our magic at our auto body paint shop in Concord, CA.
The Auto Body Paint & Repair Process
You already know what happens from the minute you contact us, to the delivery of the vehicle. However, getting that dent to disappear completely takes precision, patience, and years of experience. Here is a step by step account of what goes on in our auto body paint shop.
Dent Removal: Collision can cause a varying degree of dents. Some may be small and shallow; others can get deep and scratchy. Minor uniform dents can be handled through Paintless Dent Removal (PDR). On the other hand, difficult dents we require a more conventional means of repair. We will take the repair area down to bare metal and use dent fixing equipment to straighten the metal. Then following I-Car and the manufacturer’s guidelines, applying the correct amount of filler to even out the repair area. The process is repeated until all removable dents are no longer there.
Structural Repairs: A car that has been in a collision will likely have other problems. Will's Auto Body repair shop does not forget to take a look beneath the surface. The vehicle is inspected for cracked and broken panels. Wheel alignment is also done to restore your vehicle to its full potential as well as a multitude of other checkpoints we hit to make sure your car is returned to in its pre-accident condition. We have the latest in technology to measure frames, such as Car-o-Liner frame rack, and Car-Tronics 3D measuring system to make our structural repairs accurate.
Color Matching: The paint must match the color of your car. It is harder to achieve than it looks. For instance, black alone has hundreds of variations. Fortunately, our auto body paint technicians are trained to tackle the task. With the help of a spectrometer, the correct shade of your paint is quickly identified.
Body Fillers: Unless the dents were minor, additional measures are necessary. Body fillers help make the corrected dents flush with the rest of the body. The repair area is brought down to the bare metal. The metal is worked with Dent-Fix brand equipment. The filler is then applied, sanded evenly, then a primer is applied.
Sanding: The amount of sanding depends on the extent of the damage. Sanding is faster if the right amount of filler was applied. This process gives the damaged area a uniform surface. It requires an experienced hand to know when to stop sanding and guarantee that perfectly smooth to the touch finish.
Topcoat: After the final round of sanding, your car is ready for the final steps. The vehicle is first wiped down with a waterborne cleaner to remove any residual grains. Once the vehicle is wiped down and masked up, it’s ready for paint. The first step is laying the groundwork which is called sealer. This allows for easy color transition from the existing color to the new color is applied. The sealer can set for seven to fifteen minutes. Then the sealer is lightly sanded to remove any imperfections. After that, we add two to three coats of color which are considered the coverage coats. After the coverage coats, we apply two control coats of color which makes the metallics lay even. We then wipe the panel down with a tack rag between each of these coats. Now your vehicle is ready for the clear coat. We use PPG urethane clears and apply two coats of clear, waiting about seven minutes between coats. Lastly, we bake all our paint for thirty minutes at 140 degrees for a perfect finish and long-lasting paint job.
Quality Control: No vehicle leaves our shop until it passes a rigorous quality check. All parts that were removed are reinstalled or replaced. The paint is reviewed to ensure a quality job is complete. Once it satisfies by our in-house auto body technicians, the vehicle is cleaned. The entire vehicle will be disinfected and prepared for delivery.
Why Choose Our Auto Body Paint Shop?
The wrong choice of an auto body paint shop could mean waiting longer for a shoddy job, dealing with a paint job that ends up peeling long before it should, or the quality of the work not meeting the best standards. The following are some of the reasons why we are the best auto body paint and repair shop in Concord.
Fair Pricing: Repairs are one of the significant costs incurred by car owners. Americans spent a combined 188 billion on car repairs in 2018. The price of fixing a vehicle determines whether it's written off or not. It doesn't matter if you are paying from the pocket or through insurance. We also help with the hassle of dealing directly with your insurance company to take the stress off your shoulders.
Certified Professionals: The people your hire to handle your repairs are just as important as the tools. Auto body paint repairs are both an art and a science. Our auto body and paint technicians are experienced pros with years of experience under their belts. To further put your mind at ease, Will's Auto Body is verified by the auto body association with an A-plus rating. We are also certified by the National Institute for Automotive Service Excellence and are a BBB accredited business.
Wide Range of Services: You need an auto body paint shop that handles both body repairs and other mechanical issues. We take care of dents repairs, paint jobs, glass replacements, and much more. This ensures that you get all your repairs done under one roof.
Excellent Customer Service: Our shop is run and managed by car lovers. We will treat your car as if it's our own. All you need to do is get in touch, and we will do the rest from picking up your car, repairing and delivering it back to your doorstep. Since we only use manufacturer parts, we stand by our work and offer quality warranties.
Try the Best Auto Body Repair Services in Concord
Whether you are a business, a dealership, or an individual, Will’s Auto Body, Inc . is the best place to have your vehicle repaired or worked on. The exceptional customer service, the talented team of professionals, the fair pricing, and prompt repairs are what wins over new and existing clients. Feel free to browse the long list of satisfied customers we have served over the years. Your search for a reliable auto body paint and repair shop ends now. Get in touch with Will's Auto Body, Inc. and see why we are the best auto body paint shop in Concord and surrounding areas.